- URL: http://www.trainersdirect.net/webinars/mcintyre/grwb/index.htm
- Listed: June 27, 2013 5:30 am
- Expires: This ad has expired
The destructive effects of gossip and grapevine rumors can undermine performance and damage working relationships. When toxic talk infects an entire department, managers may be tempted to throw up their hands and just give in. They often feel powerless to counteract the damage caused by disparaging comments and persistent negativity, believing that “you can’t change human nature”.
But tolerating these harmful behaviors is definitely NOT the best solution. In this audio conference, you will learn how to take back control and successfully defuse the negative impact of gossip, rumors, and workplace busybodies.
Participants in this webinar will learn:
-How managers inadvertently encourage negative behaviors
-The best way to deal with tattletales, drama queens, whiners, and bullies
-How you can make gossip and the grapevine work in your favor
-The 7 topics that everyone should avoid at the office
-When the rumor mill will always heat up and what to do about it
-How to stop discussing “attitude” and start focusing on behavior
-Using the “team turnaround” method to involve your group in solving the problem
-The power of high expectations, sincere praise, and clear consequences
-Ten steps for conducting an exceptional coaching session
-Techniques to use when employees blame others or deny responsibility
-What to do when coaching doesn’t work
About the Speaker
Marie G. McIntyre, PH.D. writes the weekly workplace advice column Your Office Coach, which appears in newspapers nationwide. Her practical, down-to-earth advice is based on years of experience as a manager, HR director, and consultant.
Marie’s latest book, Secrets to Winning at Office Politics, has been described as “a survival manual for the corporate jungle.” She is frequently quoted in national publications, including Fortune, the New York Times, the Wall Street Journal, & CNBC Online.
Available live or on DVD