- URL: http://www.wilsonlearning.eu
- Date: 2011-04-06 09:00:00 EST
- Listed: March 8, 2011 4:16 am
- Expires: This ad has expired
Unresolved conflict in the workplace affects organisational performance and can even cause valued individuals to leave.
Managers who cannot handle conflict well not only experience the negative aspects of “Destructive” Conflict, but are also missing out on the creative benefits of “Constructive” Conflict.
Is Conflict a Crisis?
For many, Conflict in a working relationship represents both a personal and professional crisis. And as we all know, a crisis is often seen as “bad news”, or a mistake that has been made.
Our Managing Conflict webinar helps you to view Conflict another way. Rather than facing a head-on crisis, a conflict situation can bring an opportunity to tap creativity, and a variety of perspectives and talents.
Learn how to ‘Change the Game’ by using four new ways to manage conflict effectively and constructively:
Win Win Approach
Resolve conflict in a way that satisfies both parties. Be tough on the issues, and soft on the people.
The “Pinch” Agreement
Explore own reactions (Fight or Flight?) to conflict. Introduce new way to prevent and resolve “pinches” within the team.
Listen to Learn
Seek different points of view. Understand ‘interest behind position’ and invite collaboration and discussion.
Express to Explore
Offer ideas and opinions for group examination and invite questions to test assumptions and uncover expectations.
Don’t let Conflict in your organisation interfere with work, personal relationships and productivity.
Join us for a FREE WEBINAR to learn how to effectively turn Conflict into an Opportunity, not a Crisis.