Listings tagged with 'Customer Experience' (16)

swivl data-driven customer success
swivl data-driven customer success

How well do you know your customers? The creation of conversational-based, multi-channel automation lets companies easily connect with their customers through d...

swivl_data-driven_customer_success
swivl_data-driven_customer_success

How well do you know your customers? The creation of conversational-based, multi-channel automation lets companies easily connect with their customers through d...

explore (1)-min
explore (1)-min

The future of great marketing is no longer centered around content or SEO. Rather, it’s about understanding how to put your customers’ needs first. Specific...

event-box-2017_ PSW Bad Tags
event-box-2017_ PSW Bad Tags

For many organizations, tags autonomously exist in the data layer, pulling info daily to help marketers understand the customer journey. But what happens when a...

Learn how Standard Bank transformed its onboarding process by deploying Smart Process Automation. Standard Bank’s insights will enable organizations to clea...

RS_1606_HfS-Report-Intelligent-Operations_0
RS_1606_HfS-Report-Intelligent-Operations_0

"Three quarters of business leaders agree that digital is changing the way businesses need to be managed" – HfS / Cognizant Study The rise of the as-a-Servi...

Contact-Center-Webinar
Contact-Center-Webinar

Any enterprise that wants to make its customers happy—and keep them—is making the creation of a seamless omnichannel Customer Experience a top priority. Contact...

Webinar - Customer Management_opt
Webinar - Customer Management_opt

Numerous suppliers of Customer Management systems have evolved over the years and provide a vast array of applications from simple to complex enterprise-wide ap...

Image for Blast (100k)
Image for Blast (100k)

Implementing a Win/Loss Intelligence Program enables organizations to access the minds of their buyers. Existing customers and lost prospect intelligence can be...

Capture2
Capture2

Text analytic providers often try to sell you on the illusion that their SaaS tools are easy, and you’ll be able to find exactly the game-changing insights you’...

While issues around the quality of the customer experience have been providing luxury brands with challenges in brand loyalty and customer retention, there are ...

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Learn how to focus on your current customers so that you can lengthen and strengthen your business relationship with them, thus bringing about increased custome...

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Every interaction that your customers have with your brand—whether online, in person, by phone, e-mail, chat or via social media—is a critical marketing eve...

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Forrester and Astute Solutions profile the emerging opportunities, technology enablers and recommendations for winning and retaining more customers this year. ...

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If you knew how to make your company beloved by its customers, would you? CyraCom International, parent company of Voiance Language Services, is sponsoring a...

Featuring: • Joel Warady, Principal, Joel Warady Group • Mary Naylor, CEO of VIPdesk Tuesday, August 24, 2010 12:00 p.m. EST Providing a memorable...

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