Managing Difficult Conversations

Managing-Difficult-Conversations-712

Description

Difficult conversations include giving critical feedback, requesting that someone change their behaviour and dealing with tension. In fact, a difficult conversation is any conversation that you find challenging, confronting or even fearful of having.You will learn some basic techniques that you can take away and apply anywhere.

Taking place on 5 October from 2-3pm AEDT, this free webinar will explore what makes difficult conversations so challenging, including the cognitive, emotional and identity factors. You will learn basic techniques that you can take away and apply anywhere.

Ad Reference ID: 13357e4d26f97358

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