- URL: https://www3.gotomeeting.com/register/297893310
- Date: 2011-02-22 14:00:00 EST
- Listed: February 4, 2011 4:53 am
- Expires: This ad has expired
Every interaction that your customers have with your brandâ€”whether online, in person, by phone, e-mail, chat or via social mediaâ€”is a critical marketing event with the power to win or lose customer loyalty.
Join Sally Hurley, President of VIPdesk, on Tuesday February 22, 2011 at 2 p.m. ET for an educational webinar, and find out how to harness the power of brand experience management via the customer contact center. Learn how to provide your customers with a remarkable customer experience that matches your brandâ€™s promise and results in increased customer loyalty and revenue.
This webinar will cover:
â€¢ The importance of the customer contact center in management of your brand experience
â€¢ How to ensure that the promise of your brand is in alignment with the true customer experience
â€¢ How to provide a consistent customer experience across all touch points: phone, email, chat and the in-store or online experience
â€¢ How listening to the customer can provide strategic insights
â€¢ How brand advocates on the front line can make a difference
â€¢ The importance of building a customer-centric corporate culture
Space in this webinar is limited to the first 100 registrantsâ€”Register today at ENTER URL.
For more information, email marketing @ vipdesk.com or call 703-837-3507.
Information about the ad poster
- Listed by: vipdesk
- Member Since: July 20, 2010
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- Customer Experience Management: The Key to Continued Business Growth and Success